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Yes. For individually listed pre-owned items, you will receive the exact product shown in the photographs. Please review all images, condition details, measurements, and included accessories before ordering. Minor colour differences may occur because of lighting and screen settings.
Your sales receipt is sent to the email address used during checkout. Registered customers can also view order details by signing in and opening My Account → Orders. If you cannot find the receipt, check your spam folder or contact us with your order number.
Contact us with your order number and reason for the return before sending the item back. We will confirm eligibility and provide return instructions.
The item must remain unused and in its original delivered condition, with all packaging, accessories, and security tags attached. Please use tracked shipping and keep your postage receipt until the return is completed.
Some items may be restocked, but many pre-owned luxury pieces are unique and may not become available again. Check our website regularly for new arrivals or contact us to ask about similar products.